Frequently Asked Questions

Hilton Santa Clara | Across from Levi’s® Stadium, the Santa Clara Convention Center and California's Great America

Hotel Location & Access

Where is Hilton Santa Clara located?

Hilton Santa Clara is located at:
📍 4949 Great America Parkway, Santa Clara, CA 95054
We’re directly across from Levi’s® Stadium and next to the Santa Clara Convention Center.

Is Hilton Santa Clara within walking distance to Levi’s Stadium?

Yes! We’re just a 5-minute walk from Levi’s® Stadium — perfect for 49ers games, concerts, and events.

What’s near the hotel?

Santa Clara Convention Center – next door
California’s Great America Theme Park – 10-minute walk
Intel Museum – 5 minutes by car
Restaurants and cafes within a 5–10 minute drive

Rooms & Amenities

What room types are available?

Standard guest rooms (King or Double Queen)
Executive level rooms with stadium views
Accessible rooms with roll-in showers

Do rooms have stadium views?

Yes! Many rooms on the executive levels offer direct views of Levi’s® Stadium.

Does noise from Levi’s Stadium affect meetings or events at Hilton Santa Clara?

Not typically. Our meeting and event spaces are well-insulated and located in interior areas of the hotel, away from direct stadium-facing walls.

Most event rooms are designed for sound control, even during concerts or large games
We offer room-specific guidance for sound-sensitive events (like board meetings or weddings)
If you’re booking on an event day, our team can help you and have concerns, please contact our sales team directly

What amenities are included with my stay?

Complimentary WiFi
On-site restaurant and room service
Heated outdoor pool and whirlpool
24-hour fitness center
Business center
Pet-friendly rooms (fee applies)

Parking & Transportation

Is parking available at Hilton Santa Clara?

Yes. We offer on-site self-parking for hotel guests:

Daily Rate: $25/day
EV charging stations available

Do you offer airport transportation?

We do not offer shuttle service. However:

San Jose International Airport (SJC) is 10 minutes away
Rideshare, taxis, and public transportation are easily accessible

Is the hotel near public transportation?

Yes. We’re located near VTA light rail stops and bus routes connecting to San Jose and the wider Bay Area.

Dining

Does the hotel have a restaurant?

Yes. La Fontana Restaurant offers:

California-inspired cuisine
Breakfast, lunch, and dinner
In-room dining available during restaurant hours

Learn more about La Fontana Restaurant and view our menus here.

Does the hotel offer room service?

No, we do not offer room service at this time.

Are there restaurants nearby?

Yes, including:

Birk’s Steak & Chop House – 5 minutes by car
Fleming’s Prime Steakhouse – 8 minutes by car
Local cafes and casual spots within a 10-minute walk

Meetings & Events

Do you have event or meeting space available?

Yes! We offer over 7,000 square feet of flexible meeting space, including:

California Ballroom (up to 350 guests)
Boardrooms and breakout rooms
3D virtual tours of each room available on our 3D Tours page.

Can I host a wedding or social event at Hilton Santa Clara?

Absolutely. Our team can help you plan:

Wedding ceremonies & receptions
Quinceañeras
Corporate retreats & team-building events
Pre- and post-event catering & rentals

For more information, please visit our Weddings page.

Do you offer catering for meetings and events at Hilton Santa Clara?

Yes, we offer full-service catering for all meetings, conferences, weddings, and special events hosted at Hilton Santa Clara.

Our catering services include:

Customizable breakfast, lunch, and dinner menus
Coffee breaks and refreshment stations
Cocktail receptions, plated meals, or buffet-style service
Options for vegetarian, vegan, and gluten-free diets

Our on-site culinary team will work with you to create a menu that fits your event’s style, schedule, and budget.

For more information, please visit our Catering page.

Pet & Family Info

Is Hilton Santa Clara pet-friendly?

Yes! We welcome dogs up to 75 lbs:

Pet fee: $75 per stay
Pet-friendly rooms available on request

Is the hotel family-friendly?

Yes. Families love our:

Heated outdoor pool
Walkable location to Levi’s Stadium & theme parks, like California’s Great America
Kids’ menu and family dining options

Check-In & Policies

What are check-in and check-out times?

Check-in: 4:00 PM
Check-out: 11:00 AM
Early check-in and late check-out available (based on availability and fee)

What is the cancellation policy?

Cancellation policies may vary by rate. Most standard reservations allow free cancellation up to 48 hours before arrival.

Booking & Hilton Honors

How can I book directly?

You can book:

On our official website
Through the Hilton Honors App
By calling Hilton Reservations

Do you offer Hilton Honors rewards?

Yes! Earn points for every stay and enjoy member benefits like:

Free WiFi
Digital check-in
Room upgrades (when available)

Are there any special offers or discounts available at Hilton Santa Clara?

Yes! We regularly offer exclusive deals when you book directly through our website.

Common offers include:

Hilton Honors Member Rates
Weekend getaway packages
AAA, AARP, and military discounts
Early booking or extended stay savings

Visit our Offers page to view current promotions and packages.

Booking direct ensures you get the best available rate, plus Hilton Honors points and member perks.